Privacy Policy

The Wazamba Casino Privacy Policy explains how we collect and use your data. You get clear rules and simple steps. We respect your privacy. We state what we collect, why we use it, and how you act on your rights.

Scope

This policy covers the website, the mobile site, and our support channels. You accept these terms when you create an account or use our services.

Data We Collect

You asked for clear lists and proper punctuation. Here is the data we handle.

Identity data: full name, date of birth, and nationality.
Contact data: email, phone number, and address.
Account data: username, settings, and communication choices.
Verification data: identity documents and proof of address.
Technical data: IP address, device ID, operating system, browser, language, and approximate location.
Usage data: pages you view, features you use, and session times.
Preference data: content choices and opt-in records.
Support data: chat transcripts, emails, and complaint notes.
Marketing data: subscription status and campaign interactions.

You can request more detail at any time. Use the contact in the final section for a full breakdown.

How We Use Data

You want strong clarity and correct punctuation. These are the purposes.

Create and manage your account.
Verify identity and age.
Provide games, promotions, and site features.
Detect fraud and abuse.
Meet anti-money-laundering and other legal duties.
Send service updates and notices.
Send offers after you opt in.
Produce metrics, audits, and reports.
Improve reliability and performance.

You may opt out of promotional emails at any time. Use account settings or the unsubscribe link in each message.

Legal Bases

We act under clear legal grounds. Each purpose maps to a basis below.

Contract: we supply the service you request.
Legitimate interests: we protect the platform and keep quality high.
Consent: you allow optional emails or cookies.
Legal obligation: we follow financial, AML, tax, and reporting rules.

We will tell you before we use data for a new incompatible purpose. You can then accept or refuse.

Cookies

You control cookies. You can change browser settings or use our site tools.

Essential cookies: login, session security, and core features.
Preference cookies: language and display settings.
Analytics cookies: visit counts and performance metrics.
Advertising cookies: offers that match your interests.

You may reject non-essential cookies. Some features may stop working after you reject them. You can update choices later in your account.

We share data only with partners who support the service. We set strict terms for each party.

Payment and withdrawal partners.
Identity and fraud-prevention vendors.
Hosting, cybersecurity, and content delivery providers.
Customer support systems and ticket tools.
Auditors, legal advisers, and accounting firms.
Regulators and law enforcement when the law requires it.
Group companies and approved brand partners.

We do not sell your personal data. You may request a current list of key processors.

International Transfers

We may store or process data in other countries. We use contracts and technical controls for cross-border transfers. You may request a copy of the key safeguards.

Retention

We keep data for as long as the purpose and the law require. This includes records for financial, AML, tax, warranty, and dispute matters. After the period ends, we delete or de-identify the data. You can request itemised retention periods by data type.

Your Rights

You stay in control. Use the contact in this policy to act on your rights.

Access your data.
Correct inaccurate data.
Delete data, subject to legal limits.
Restrict certain uses.
Object to uses based on legitimate interests.
Port your data to another provider.
Withdraw consent for optional emails or cookies.

We reply within the time set by law. We may ask for proof of identity to protect your account.

Children

We do not accept minors. Do not create an account if you are under the legal age in your country. We close accounts that fail age rules and block access.

Security

We use layered technical and organisational controls. We segment systems, review access, and test controls on a fixed schedule. We also train staff on data handling basics.

You can report a security issue through the contact below. We act on reports as fast as possible.

Marketing Choices

You choose if you get offers. Use account settings or the unsubscribe link in each email. We record your choice and respect it in future messages.

You still receive service emails that relate to your account. These emails include receipts, policy updates, and important notices.

Complaints

Contact us first so we can fix the issue fast. You may also contact your regional privacy regulator. Ask us for the right contact details, and we will provide them.

Third-Party Links

Our site may link to other sites. Those sites set their own privacy rules. Read those rules before you submit data there.

Changes To This Policy

We may update this policy from time to time. We post the new version on this page and add an effective date. We may also send a notice if we make material changes.

Contact

Data Protection Officer: [email protected].
Support: live chat and contact form inside your account